IT & Technology

Voice AI Is Quietly Redefining How Businesses Communicate

There is a moment happening right now in business that feels similar to the early days of websites, email and smartphones. At first, it feels optional. Interesting, but not urgent. […]

Top 5 Cyber Defence Tips for Micro Businesses (Without the Jargon!)

Running a small business? I know you’re juggling a hundred things, but keeping your business safe from the cyber bad guys doesn’t have to be a headache. Here are five […]

Creating an AI Policy – A simple guide

If you are considering integrating AI into your business? However, you are not sure where to start, or how to navigate the challenges? Fear not, you are not alone. That […]

AI: The Apocalypse or a Brave New World?

The wheel, the steam engine, manned flight, and the personal computer – humanity has seen groundbreaking innovations throughout history. The latest to join this list is Artificial Intelligence (AI), which […]

Are your processes as smart as they can be?

How efficient are your business processes? Do you find yourself and your people are spending way too much time managing your operations manually? Or maybe you’re working in a hybrid […]

The River and the Rock – Navigating Change in the Professional Services Industry

The professional services industry is a complex and dynamic field that is constantly evolving. Whether you are an accountant, lawyer, consultant, or any other professional, the demands of clients, changes […]

Service Level Agreements – Holding your suppliers to account